CBD

Illustration: John Shakespeare.

Hoping for a hit … Woolworths's digital multi-channel expert, Penny Winn. Illustration: John Shakespeare

If you thought Australian retailers were being bypassed by online-oriented consumers who were no longer under their grip, think again.

Woolworths's digital multi-channel expert, Penny Winn, told a Trans-Tasman business lunch yesterday how smartphone users had become increasingly fixated by their devices and that shopping was a natural addition to their use.

Noting how 1.6 million people had downloaded the Woolies phone app, Winn said smartphones had become a part of our make-up as if we were addicted to them.

''I guess the one thing about these things is that it's almost like a heroin hit,'' she said.

Nervous pause. ''Not that I've ever had it.''

WAY WITH WORDS

The chief executive of James Hardie, Louis Gries, was careful not to provide too many comments yesterday that could potentially be taken out of context or paraphrased.

''I'm kinda anti-Asia,'' said Gries, about his aversion to selling newly-developed fibre cement products in the region.

''Because everything commoditises so fast in Asia. That's kinda why we pulled out looking at Korea and a few other countries,'' he said at the group's fourth-quarter results briefing in Sydney.

POSITIVE THINKING

The chief executive of Qantas, Alan Joyce, emphasised the positives yesterday after he announced the retrenchment of 500 jobs at the airline's two Melbourne heavy maintenance bases.

''This is a positive story about what Qantas is doing … we should be getting all the support we can in order to maximise the amount of jobs we maintain here in Australia,'' he said.

Joyce urged unions to ''emphasise the positives and stop attacking the Qantas brand and … stop crying wolf about safety and offshoring''.

However, Joyce said ''we know there will be disappointment amongst those workers directly affected, their families and their colleagues''.

SEMINAR SAVIOUR

A last-ditch attempt has been made to save one endangered species from extinction - the free ASX Investor Hour. The Australian Shareholders' Association yesterday said it was ''working furiously'' to keep the monthly face-to-face seminar going and rebadge it as the ASA Investor Hour.

In response to the Australian Securities Exchange's plans to turn the two-decade old event (held in Sydney, Adelaide, Perth, Brisbane and Melbourne) into an online ''webinar'' from July, the ASA chief executive, Vas Kolesnikoff, said he hoped the stock exchange would ''support our efforts in investor education''.

''I'm looking for some small support from the ASX and others to keep advertising the ASA Investor Hour on their website,'' he said.

The ASX says it plans to ''professionally record presentations from industry experts on a range of topics'' from July.

''And it will enable all interested investors with access to a computer to view the presentations at their convenience, including viewing interstate presentations that may not have been previously available to them,'' it said in an email to CBD. The ASX's communications manager, Matthew Gibbs, said: ''The ASX would have no issue with what the ASA is proposing.''

MORE IN THE TANK

Oil Search director Dr Ziggy ''Strangelove'' Switkowski has found a few extra beans in his pocket to take advantage of the recent 13 per cent dip in the share price of the Papua New Guinean oil and gas company.

A change of directors' notice filed by the company yesterday showed a super fund, which he is a beneficiary of, outlaid $507,750 to snap up 75,000 Oil Search shares at $6.77 each. This lifted the former Telstra chief executive's stake to 175,000 shares.

JOBS FOR THE BOYS

The former Commonwealth Bank chief executive Sir Ralph Norris shared his insights on ''the Australian experience'' to a New Zealand business lunch yesterday, where he hit out at the ''boys' club'' approach to employing company directors and executives.

According to a report in the New Zealand version of BusinessDay, Sir Ralph told a Global Women and Trans-Tasman function in Auckland that over 60 per cent of Australian university graduates were female.

''Why would any business ignore the most important resource and, more importantly, quality people?'' he said.

Sir Ralph said the ''let's talk about rugby, let's go have a beer'' attitude had been entrenched in corporate culture for a long time.

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